Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowThanks for reaching out to us in the Community, @kevin-cota.
I'm here to share some information about the undoing reconciliations in QuickBooks.
Just to confirm, are you using QuickBooks Online Accountant (QBOA) version? If so, you have the option to undo a reconciliation. Here's how:
1. Go to the Gear icon at the top and pick Reconcile under Tools column.
2. On the Reconcile an account page, select History by account.
3. On the History by account page, click the Account and Report period to locate the reconciliation to undo.
4. Choose Undo on the Action column, then Yes.
5. In the final confirmation window, pick Undo and OK.
On the other hand, if you don't have this option, it's possible that you're not using QBOA. If that's the case, you need to manually edit each transaction to undo the reconciliation. Here's how:
1. Go back to the Gear icon at the top, then pick Chart of Accounts under Your Company column.
2. Locate the appropriate account for the transaction and select View Register on the Action column.
3. Identify the transaction to edit.
4. In the reconcile status column (indicated by a check mark), repeatedly click the top line of the transaction to change the status, then Save.
For your reference, you can also check out this article for further guidance: How to unreconcile a transaction or undo a reconciliation.
You can also get a QuickBooks-certified bookkeeper to help with reconciliations and other tasks:
Check out QuickBooks Live.
That should do it! Let me know how it goes by leaving a comment on this thread. I'd be glad to answer if you have any follow-up questions or concerns. Take care and have a good one.