Hi there, Stacy.

Let’s work together to figure out why you're being charged a fee.

These fees may still apply even if no credit card was used. Intuit transaction fees can sometimes be charged for other payment methods, such as ACH bank transfers or debit card payments, depending on the type of payment processed.

To get more clarity on these charges, I recommend using the Look Up Charge tool in QuickBooks Online. This tool provides detailed information about fees associated with various transactions.

If you’re unable to review the charges using this tool or need further clarification, I suggest reaching out to QuickBooks Online Support. The support team can provide more insight and assist you with any concerns regarding transaction fees.

For any additional concerns about QuickBooks, you can reach out to us again.