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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
john_T
QuickBooks Team

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Hi there, Pc Joe.

We know how important it is to manage your QuickBooks Online (QBO) Checking account and keep your bank connection working smoothly. 

If you’re using a standalone QuickBooks Money app, those features are no longer available. The QBO mobile app does not support standalone QuickBooks Checking accounts for accessing and managing your account or initiating funds transfers.

Please try logging in through a web browser to access your QuickBooks Checking account and complete transfers.

As for the Chase reconnect issue, it’s likely happening because the mobile app can't maintain banking connections for standalone accounts. Once you switch to the web version, you should be able to reconnect Chase successfully and manage your transactions without repeated prompts.

If you have any questions, feel free to reply to this thread.

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