Hello there, Sarah.
You’ll need to set up the employee as an Admin with scheduling permission enabled in QuickBooks Time.
Please note that Workforce is primarily designed as a self-service platform for employees to view their personal payroll and employment information. However, managerial tasks such as creating schedules, assigning shifts, or managing calendars for other employees are available through QuickBooks Time.
To enable scheduling capabilities, here’s how you can set up your employee:
- Navigate to My Apps and hover over Time.
- Select Go to Classic QuickBooks Time.
- Go to My Team.
- Choose the team member.
- Click the three-dot menu (⋮), then select Edit.
- Click the Permissions tab..
- In the Role dropdown menu, select Admin.
- Click Save to apply the changes.
Regarding the email address of your employee that was changed, you’ll need to update the employee’s contact information and resend the invitation. Here’s how:
- Navigate to My Apps and select Payroll.
- Go to the Employees section.
- In the Personal Info section, click Edit to update the employee's email address.
- Click Save to confirm the changes.
- Next, open the Permissions tab, click the dropdown arrow, and select Cancel Invite.
- Finally, click Send Invite to resend the invitation to the updated email address.
If you have follow-up questions, don’t hesitate to revisit this thread.
