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CYBER MONDAY SALE 70% OFF QuickBooks for 3 months* Ends 12/5
Buy nowSame issue here. Was able to resolve with help from tech rep. Here is what worked. Even though my credit card on file was updated and current (and my license renewed and active), for some reason just confirming the CC and then sync'ing the license from within the software solved it. Note that Setps 2 and 3 did not apply to my version of the portal - I simply went to Step 4.
Another set of steps the tech shared with me were the following -- these were to check the tokens. However I could not find the License/Token Management section he referred to in the QB software. Perhaps it is for Enterprise of a different version. I am working in QB Desktop Premier Plus Contractor Edition 2024 R15P.