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I completely understand the inconvenience of being stuck in View Only mode, especially right after completing a renewal, Courage. That's definitely not the experience we want for you, and I'll direct you to our representatives to help you get your account fully accessible again.
Since this involves a subscription payment, I recommend contacting our live experts for guidance on verifying it. They can also review the renewal process you've made and check your account status. Follow the steps below to reach out to them outside the program:
- Go to the QuickBooks Support page.
- Select the product and edition you need help with.
- Enter your question or concerns, then click Continue.
You can manage your QuickBooks Desktop subscriptions and services through the Customer Account Maintenance Portal (CAMPs).
Ping me a reply if you have further questions about your subscription. We're always here to assist you.