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Replying to:
ZackE
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Thanks for getting involved with this thread, Avi Fleischer.

 

Since you're still encountering the problem while using QuickBooks on Windows Server 2019, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

 

They can be reached while using QuickBooks.

 

Here's how:
 

  1. In the top menu bar, go to Help, then QuickBooks Desktop Help/Contact Us.
  2. Use your Search questions, keywords, or topics field to enter a question or topic you need help with.
  3. Select Contact Us to connect with an expert through a chat or callback.

 

Be sure to review their support hours so you'll know when agents are available. If you need to contact them outside of QuickBooks, you can use our Contact Us page.

 

Please feel welcome to send a reply if there's any questions. Have a wonderful Wednesday!

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