I appreciate the troubleshooting steps you took to resolve the issue with your payment method account, Hiroshi. Allow me to connect you with our Live Support team to assist you further.
Since you have already performed the initial troubleshooting steps, I recommend contacting our Live Support team. They can securely access your account, investigate the issue thoroughly, and provide a resolution.
Here's how:
- Navigate to the (?) Help menu.
- Select the Search tab and click Contact Us.
- Enter your concern, then select Continue.
- Choose Chat or Callback.
To find out the best time to call, you can visit this page to check our support hours: Get help with QuickBooks products and services.
I'll keep this conversation open for future communications.
