I understand how mobile deposit is important and convenient for you, but before we proceed, could you please describe what exactly occurs when you attempt to use the mobile deposit feature? Are there any specific errors?

Providing more details will help us offer effective troubleshooting steps to resolve your issue. Please note that mobile check deposit is a service provided by QuickBooks Checking and is subject to certain eligibility requirements. To use this feature, your QuickBooks Checking account must be active and in good standing, and best of all, there are no fees in using mobile check deposit.

If you meet these criteria and are still facing issues, I recommend performing some mobile troubleshooting L steps. Let’s start by clearing the app data on your device.

For Android :

1.Go to Menu, then tap More Options.
2.Select Settings, then Refresh Data
3.Click Yes to confirm

This will free up the storage without deleting your app’s documents and data.

For iOS, let's perform uninstalling and reinstalling the app, as this resolves typical issues with app functionality.

For any additional questions and concerns, drop a comment below. Our Community Team is always here to assist you.