CYBER MONDAY SALE 70% OFF QuickBooks for 3 months*   Ends 12/5

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
NerbynMaeI
QuickBooks Team

Reply to message

To identify the transaction you mistakenly posted, we can utilize the Audit Log feature in QuickBooks Online (QBO), Peter.

 

Here's how:

 

  1. Log in to your QBO account.
  2. Go to the Gear icon and select Audit log.
    4444.jpg
  3. Use the fields on the page to choose the appropriate UserDate, or Events filter to narrow the results.
    5555.jpg

 

Once identified, you can follow the steps of my colleague above to undo the transaction.

 

For more information on using the Audit log, you can check out this article: Use the audit log in QuickBooks Online.

 

Please feel free to respond below with updates on how things are progressing on your end.

Need to get in touch?

Contact us