Hi @Erss,
Intuit occasionally releases critical updates for security, compliance, or bug fixes, even after discontinuing a product.
To isolate, let's print an invoice using a sample company file. If it prints successfully, use the Verify and Rebuild Data functions to identify and fix common company file problems. Be sure to back up your company file before proceeding:
Verify Data:
- Press the File menu.
- Choose Utilities from the drop-down option.
- Select Verify Data.
- Tap OK to continue.
Rebuild Data:
- Click the File tab at the top.
- Select Utilities from the drop-down option.
- Choose Rebuild Data.
- Click OK when the Rebuild has been completed.
If issues persist when printing from both the sample and your company files, uninstalling and reinstalling QuickBooks can help. This process renames QuickBooks folders and can resolve company file issues.
Before uninstalling, have your license number ready; this can be found on the original package or in the purchase confirmation email.
If you need assistance with this process, I recommend consulting an IT professional.
Please let us know if you have other questions about managing your QuickBooks Desktop company. The thread remains open for your inquiries.
