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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
JayAnne_C
QuickBooks Team

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Thank you for bringing this to our attention, DD1188. Let me walk you through the steps to contact our live support team and ensure the issue is resolved promptly.

 

We understand the importance of accessible support when dealing with issues or concerns. The system allows you to log your issue and choose how you want to connect with the team, whether you prefer instant support, a callback, or a scheduled appointment.

 

To get started, here are the steps to follow:

 

  1. In the top right corner, click the Help (?) button.
  2. Go to the Search tab.
  3. Type in your concern and press Enter, then click Contact Us.
  4. Choose between Chat with us or Have us call you.

 

You can also schedule an appointment with live support during the following hours:

  • Monday to Friday: 6:00 AM to 6:00 PM Pacific Time.
  • Saturday: 6:00 AM to 3:00 PM Pacific Time.

 

If you require further QuickBooks-related questions, please don't hesitate to reach out. We're here to help.

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