The possible reason for this missing expense in a vendor's transaction list is improper linking. It occurs when the Payee field is left blank or incorrectly assigned.
To rectify this issue, locate and edit the transaction in your register to connect it with the correct vendor.
Follow these steps to resolve the issue:
- From the left-hand navigation menu, select Accounting, then click Chart of Accounts.
- Locate the bank account where the expense occurred.
- Under the Action column for that account, select View Register. It opens a complete list of transactions for that specific account.
- Find the missing expense in the register. You can use the search bar or the filter icon to sort by date, transaction type, or amount.
- Click on the transaction to expand it. You may need to click Edit to open the transaction form.
- Look for the Payee field. It will likely be empty or have a different name.
- Click the dropdown menu in the Payee field and select the correct vendor.
- Finally, select Save and close.
Feel free to leave a reply below if there’s anything else you need further assistance with.
