Congrats... you've met the QB scammers that have plagued us for years and cost QB customers millions of dollars but QB won't to anything to stop it.  I suspect that they are run from the same offices in India.   

Dear QB,  

Use the money you basically EXTORT from your customers by your 'software as a service' scheme to actually do customer service!  As soon as there is a viable alternative, everyone will leave you because of this!