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Replying to:
AdonL
QuickBooks Team

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I hear your urgency loud and clear, and your frustration is valid, @nnassif, especially regarding this significant amount from a returning client. Let's resolve this issue as quickly as possible.

 

Funds typically arrive in your account within two to three business days. However, exact timing depends on transaction entry time, your chosen bank, and its processing speed for electronic deposits. Delayed funds may be due to several factors, including the following:

 

  • Your payment processing exceeds the established maximum dollar amount expected on your account.
  • A completed transaction after several attempts and failures.
  • Transactions require verification of your business type to ensure it complies with the Intuit Acceptable Use Policy.
  • Our systems identify processing patterns that pose a risk to any of the parties involved: you, your customer, or Intuit.
  •  Extra security checks for ACH payments entered manually by the merchant.

 

To verify the status of your deposit, sign in to your Merchant Service Center. If you see the word "Withheld" in the METHOD column, that payment is on hold and we're reviewing it. With this, you'll be notified through the email you used as your contact email when you signed up for QuickBooks Payments.

 

It contains specific instructions to fix any issues with your account. Check out this article to get more details about this process: Why are my funds on hold?

 

We value your long-standing relationship with QuickBooks and appreciate your patience during this situation, @nnassif. We're doing everything in our power to resolve any delays. Please don't hesitate to post here again. We'll be ready to ensure your business continues to thrive.

 

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