THIS IS NOT ACCEPTABLE! We only had a problem in the parent account and that account did not have any transactions.  These accounts have HUNDREDS of transaction.  We cannot reconcile these accounts over again for almost TEN YEARS. The two sub accounts did not have a problem until I LISTENED TO YOUR SUPPORT and did the UNDO function on the parent account.

Your software made this problem, you FIX IT!

I was told someone at QuickBooks was going to fix this.  I do not expect ever to hear back from them. The only thing worse than QuickBooks software is QuickBooks support.