I have spent at least THREE HOURS with support but the problem still exists.  I did not need to do anything with transaction. Someone reconciled a PARENT ACCOUNT which does not have any transactions. The transitions are in the sub accounts. Finally I was able to undo those reconciliations but now the subaccounts are showing beginning balance errors. Parent accounts should be for rolling up subtotals/totals not for posting transactions or doing anything else.

This is very frustrating.