Thank you for sharing the details of what you’ve tried so far and appreciate the effort you’ve put into resolving this, gtorbenson. Let’s take a closer look and make a few adjustments so your records reflect correctly.
I noticed that you selected the Sales Tax to Pay account, but this caused your bank balance to increase unexpectedly instead of decreasing. This happens if the account is incorrectly categorized or if the transaction is entered as a deposit rather than an expense. Don’t worry, we’ll get this sorted out!
To correctly record a payment to the taxing authority, please follow these steps:
- Go to + New on the left menu.
- Select Expense or Check depending on how the payment was made.
- In the Account field, choose Sales Tax Payable or the correct liability account assigned to track sales tax amounts.
- Enter the payment details, including the amount paid, the taxing authority as the payee, and the payment date.
- Save the transaction.
You can utilize these helpful resources for more information on recording Sales tax payments. Manage sales tax payments in QuickBooks Online.
We'll be right here to assist you with any additional questions or concerns.
