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Replying to:
RhoiceW
QuickBooks Team

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Thanks for chiming into this thread, Gauri. I can see that you're trying to revert to the old version of your bank feed. Since it's not working, I suggest clearing your browser's cache to resolve any issues in changing the view.

 

Let's start by accessing QuickBooks in incognito mode or a private window by clicking the three-dot icon in your browser.

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If this works, you can clear your browser's cache, cookies, and any temporary files that may have caused the malfunctions. Alternatively, you might try using other supported browsers to ensure QBO runs efficiently.

 

You can find this helpful article to discover the latest enhancements and features on the new AI-powered banking page.

 

If the problem continues, please let us know, and we can explore further solutions together.

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