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Replying to:
Tori B
QuickBooks Team

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Hey there, @Steve_CPA.

 

How are you doing today? I hope all is well. 

 

Since your Chart of Accounts are looking perfect and in numerical order, let's try some basic troubleshooting steps first. Such as clearing the cache from your browser. 

 

Web browsers collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with your Profit and Loss account numbers. 

 

I'm including the links for all supported browsers that contain the steps to clear the cache below. 

 

 

Once you have cleared the cache, please restart your browser so the changes can take effect. Then, let's recheck your P&L report. 

 

That should do the trick. Please keep me updated and let me know if there is anything else I can assist you with. Have a good one! 

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