UPDATE 6/20/25: I replied to the email sent by Internal Accounting Services with “SCAMMER!!!” in a red 72 pt font. Almost immediately I received this response: “As per your telephonic conversation we understand you do not require the software support services on your QuickBooks. We have refunded the full amount of $4499.99 . The credit should reflect in your account within 3 – 4 working days.” We’ll have to wait and see if the money is put back, but obviously they don’t want any light shining on them.