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Replying to:
GlinetteC
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Enabling the Multi-currency feature when requesting a deposit for an estimate is not yet supported, mckeephoto.

We'd greatly appreciate it if you could share your valuable suggestions with our product development team. Your feedback will help them enhance our interface and improve your experience.

 

But, if the multi-currency isn't turned on, we can perform some troubleshooting solutions to help us fix the issue. Start by accessing your QuickBooks account in an incognito or private browsing window. This prevents data from being stored and can help identify the problem more effectively.

 

If it works, go back to your usual browser and clear its cache. Sometimes, system odd behavior occurs when a browser accesses pages repeatedly, possibly due to corrupted cache files. Alternatively, you can use other supported browsers.

 

About the trouble you're having with the Help box and the discount not printing on the modern form, here's what we need to do:

 

  • Access the Help icon, select "Assistant," and type your question in the field provided.
  • Alternatively, use the Search option and click "Contact Us" to post your question in the Community.
  • Also, double-check that the discount box is selected to ensure it prints on the modern form.

 

If none of these steps solve the issue, the solutions mentioned above should help resolve both problems.

 

You can also convert your estimate to an invoice to easily stay on top of your sales and keep everything organized.

 

If you have further details to add to managing your estimates, don't hesitate to include them in your response. We're here to assist you with any other questions or concerns.

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