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Replying to:
TrixieD
QuickBooks Team

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Let me connect you with our Live Support team. They have the tools and can provide solutions for accessing your account on your iOS mobile app, Craig.

 

Here's how to reach out to them:

 

  1. Navigate to the Help menu.
  2. Click the Search option and type "contact support."
  3. Choose the Contact Us tab at the bottom.
  4. Enter the question, keyword, or topic for which you need assistance.
  5. Follow the prompts, then select your preferred way to connect with us: Have us call you or Chat with us.

 

In the meantime, access your account through a mobile browser to continue managing your business.

 

Check out this article to learn which mobile app features are supported on mobile devices: Compare Mobile App Features.

 

Once the app is working, you can run profit & loss reports to gain insights into how your business is performing.

 

If you need more assistance accessing your app or have any QBO-related concerns, click the Reply button. We're here and ready to support you.

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