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Replying to:
MorganB
Content Leader

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Hey there, liquor2005.

 

Thanks for posting your question here in the Community. I'm happy to point you in the right direction regarding the extra deposits in the payment window of your QuickBooks Desktop account.

 

For this particular situation, I recommend reaching out to a member of the QuickBooks Desktop Support Team. Agents have specialized tools, like the ability to share your screen, to take a more in depth look at these transactions to determine where they're coming from. They'll also be able to get this issue escalated for you, if need be. Here's how to get in touch with the team:

 

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account.
5. We'll email you a single use code. Enter your code and select Continue. (If you have more than one account, select the account you want to use and then Continue.)
6. Select to chat with us or have us call you.
 

The following article provides these steps if you ever need them again in the future: Contact QuickBooks Desktop Support

 

Please don't hesitate to drop a comment below if you have any other questions. I'll be here to lend a hand.

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