I agree that it is unacceptable to experience repeated login issues, given the significant investment you have made in the application, NadRash.
Please ensure that your device's operating system is compatible and that your app version is up to date (latest version 3.1.4) to prevent this from reoccurring. You can find the suggested operating systems and troubleshooting steps provided in this thread.
If you've followed it and the issue persists, I recommend contacting our live support team for a thorough investigation. They have the resources to delve deeper into the root cause of the problems with your QuickBooks application.
- Go to the Help icon in the upper right corner.
- Select the Search tab and hit Contact Us.
- Click the Ask about something else tab.
- Enter your concern and hit Continue.
- Choose a way to connect with us:
- Have us call you - Get a call from a support expert.
- Chat with us - Start a conversation with a support expert.
Check out their support hours to determine their availability.
You can alternatively access your QuickBooks Online account through a web browser on your mobile device or computer. While your QBO mobile app is under review, you can still manage and track your business.
I'll include this article to help address any questions you may have about QuickBooks Online, both for mobile and web: About QuickBooks Online.
We appreciate your patience and cooperation in this matter. Please let us know if you need any assistance navigating your account via a web browser. We're here to help in any way we can.
