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Replying to:
Clark_B
QuickBooks Team

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I appreciate all your efforts in dealing with this, @bgoon. I'll point you in the right direction to resolve your vendor issue.

 

Since the issue persists after performing the suggested troubleshooting, I recommend contacting our Live Support team for further assistance. They will be able to delve deeper into why this issue is recurring with only one vendor and may initiate an investigation if necessary. Here’s how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to the Help menu and select Contact Us.
  3. Enter your concern and click Continue.
  4. Choose between Chat with us or Have us call you.

 

For more information about our contact feature and support hours, please refer to this article: Get help with QuickBooks products and services.

 

I'll also add this article on how to configure contractors as vendors and verify their eligibility for 1099: Set up contractors and track them for 1099s

 

Return to this thread if you have any other concerns about QuickBooks BillPay or managing vendors. I'll be here to help you in any way I can.

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