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Replying to:
Carneil_C
QuickBooks Team

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Hello there, Ultracutlawncare. I'd like to help you more effectively. However, I need more details about your concern regarding getting your account paid up to date.

 

Beforehand, do you need help getting your QuickBooks Online (QBO) or QuickBooks Desktop (QBDT) subscription paid? Does this involve reviewing your outstanding balances or making necessary payments? Since QuickBooks Community is a public forum, we're unable to pull up your account to check it further. You'll want to reach out to our Live Customer Care Support Team so they can take a deeper look into this issue.

For QBO: 
 

  1. Sign in to your QBO account.
  2. Select (?) Help and proceed to the Search tab.
  3. Key in a question or topic from the designated field, then click Contact Us at the bottom of the Help panel.

 

For QBDT:

 

  1. Open your QBDT account.
  2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  3. Enter a question, keyword, or topic you need help with.
  4. Select Contact Us to be connected to an expert for help.

 

On the other hand, if this is related to customer payments or if this isn't the case, would you mind adding more details about it? This way, I can provide you with an accurate resolution.

In the meantime, these handy articles to help you manage your subscription info and services:
 

I'd appreciate any extra details that will enable me to provide you with the most accurate solutions. I look forward to your response and any insights you may share, as this can help you successfully get your account paid. Keep safe!

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