I did as described in the first response, and yesterday I was unable to sign in under either new or old email ... it just kept going in a loop back to the "Community Home Page" which really seems more like a sales pitch rather than the Community.  I am responding here by signing in to my old email address/login name. So again, either the solution provided by the QuickBooks Team doesn't work, or the solution description was incorrect, or ?????

So what do you suggest now?????