Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
wcci1
Level 2

Reply to message

I received the below no-reply email from QB today.

"

Hello,

Thank you for your patience while we completed our investigation into this issue you reported regarding memorized reports. We are aware that there was an issue with report columns when the R13 release went live, and that issue was resolved in a later update. The update will prevent the issue from occurring once installed, but there might be times where older reports will need to be manually corrected one time. Once the report is fixed and re-memorized everything should work as expected. We apologize for any inconvenience.


QuickBooks Care Team"

 

This is not the case. I am in R13_58 and the problem is NOT only memorized reports. It is all reports whether they are recreated or not. THIS IS NOT FIXED. I can run a completely new customer report and need a column for the "Job Name" and the "Job #" and many of the job names are missing and MOST of the Job #'s don't show up.

So if there is a moderator out there that know something different than the hours I've spend on the phone with QB including with a Manager about a week ago...Please do tell.

 

Need to get in touch?

Contact us