Let me provide insights and route you to the appropriate support to help you with your concerns, @ravi_08 and Karen.

Like you, I understand the need to resolve issues quickly, @ravi_08. For API-related concerns, I highly recommend contacting our Intuit Developer team. Please visit the website, go to the Support section, and click Contact Us. It will directly connect you with the specialized team equipped to address your concerns accurately and efficiently.

Regarding your query, Karen, for further clarification on the charge, you can check this link using your Intuit login details. It will help you confirm if the charges are indeed from Intuit and provide a detailed description of what they are for. For additional assistance, please feel free to contact our Live Support team.

Additionally, for more assistance with any QuickBooks Payments issues, please refer to our comprehensive guide: QuickBooks Payments FAQ.

Moreover, to know how long it takes for customer payments to reach your bank account after processing, please refer to this article: Find out when QuickBooks Payments deposits customer payments.

If both of you have further queries about QuickBooks, please don't hesitate to post them in this thread. I'm ready to assist anytime.