Hi @joey35,

Here's how you can get tech or customer service for your QuickBooks Self-Employed account:

1. Through the QuickBooks Self-Employed Help Center (Often the Fastest Way!):

• Look for the "Help" icon within the app or website. This is usually a question mark icon (?). Click on it!
• You'll likely find a search bar where you can type in your question or the issue you're having. Try keywords related to what you need help with (e.g., "missing receipts," "connecting bank," "tax categories").
• The Help Center usually has a wealth of articles, FAQs, and step-by-step guides that can often answer your question right away. It's worth taking a look here first as you might find your solution quickly!

2. Contacting QuickBooks Self-Employed Support Directly:

If the Help Center articles don't quite cut it, you can usually get in touch with a real person. Here's how:

• Again, start by clicking that "Help" icon within QuickBooks Self-Employed.
• Look for an option like "Contact Us" or "Talk to an expert." The exact wording might vary slightly.
• You'll likely be presented with different contact options, which might include:
  • Chat: This is often a quick and convenient way to get your questions answered in real-time through an online chat window.
  • Phone: You should be able to find a phone number to call and speak directly with a support agent. The availability of phone support might depend on your subscription level and the time of day, so keep that in mind.
  • Email/Messaging: Sometimes, you might have the option to send a message or email to the support team, and they'll get back to you.

3. The Official QuickBooks Help Website:

• You can also head directly to the official QuickBooks Help website. Just search for "QuickBooks Help" on Google or your preferred search engine, and you should find it easily.
• Once there, you can usually select "QuickBooks Self-Employed" as your product.
• You'll find a similar Help Center with articles and FAQs, as well as options to contact support through chat or phone.

Here's a little personalized advice to make your support experience smoother:

• Be as specific as possible when describing your issue. The more details you can provide, the quicker the support agent will be able to understand your problem and help you.
• Have your account information handy. This might include your email address associated with your QuickBooks Self-Employed account.
• If you're having a technical issue, try to note down any error messages you're seeing. This can be really helpful for the support team.

So, to answer your question directly: Yes, absolutely! You have access to both technical and customer service for your QuickBooks Self-Employed account. Just look for the "Help" icon within the app or website