I appreciate you informing us of your current situation, @jbonano. We can clear your browser's cache to bring back the experience you had before when dealing with purchase orders in QuickBooks Online (QBO). I'll provide further details and walk you through the process.
It's crucial to understand that browsers store temporary internet files to improve browsing speed, but this storage can also affect the program's performance and alter its functionalities. To ensure the best possible experience, consider accessing your account via an incognito or private browsing window. Please use these shortcut keys:
- Safari 11 or newer: ⌘+Shift+N
- Chrome: Ctrl+Shift+N
- Firefox: Ctrl+Shift+P
- Safari: Command+Shift+N
Once you're in, enter a purchase order to check if the item details section is available. If they do, proceed to clear your browser's cache. Refer to this article for the steps: Clear cache and cookies to fix issues when using QuickBooks Online.
It's also best to try other compatible browsers when accessing your company file. Refer to this article to see the list of compatible browsers in QuickBooks Online: Other browsers.
Additionally, you can create personalized sales forms where you can match it with how your business works. Visit this handy article for more information: Customize reports in QuickBooks Online.
Need help keeping transactions organized and ready in your QBO company? Our QuickBooks Live Expert Assisted service is here to provide valuable tips and guidance to simplify the process for you.
If you also want to generate modified reports tailored to monitoring transaction status in QBO, please use the comment section below so I can communicate promptly. Moreover, you can count on me to assist you with any other QuickBooks inquiries. Stay safe.
