Transferring your transactions from the Square app to QuickBooks Online (QBO) helps you ensure accurate record-keeping, NunuKW. I'll connect you with our Live Support team to further check it for you.
To get more detailed information about the error you're getting, you can reach out to them. They can pull up your account in a secure environment and perform a series of tests to determine the root cause of the issue. Here's how:
- Navigate to the Help menu.
- Click the Search option and type "contact support."
- Select the Contact Us tab at the bottom.
- Enter the question or topic with which you require assistance.
- Follow the prompts, then choose a way to connect with us: Have us call you or Chat with us.
For more details on the support hours of our QBO live support team, please refer to this article: Get help with QuickBooks products and services.
To learn more about transferring your data within the software, check out this article for guidance: Connect your Square account to QuickBooks Online.
Additionally, you can reconcile your transactions to ensure that your bank and QuickBooks balances match.
Should you require additional assistance, feel free to reach out to us at any time. We're always here to support you every step of the way.
