To give your customers the financing option, you'll need to send them the offer first, Chris. Let me explain how this works.

To begin with, please know that your customer cannot directly view the financing option in the estimate you've sent. Instead, you must share the financing offer with them separately.

Before sharing the offer, ensure the Financing feature is turned on:

1. Go to the Gear icon, select Account and Settings, and choose Sales.
2. In the Financing section, select Edit.
3. Turn on the Enable Financing offers switch.
4. Select Save, then select Done.

Once the feature is enabled, follow these steps to share the offer:

1. Hover to the Gear icon, choose Account and Settings, then select Sales.
2. In the Financing section, click the Learn how companies grow with customer financing link.
3. You'll be routed to another page. From there, enter your customer's email to share offers, and click the Send button to proceed.
4. Follow the onscreen steps.

To learn more about this new feature, please refer to this article: Understand QuickBooks Online customer financing options.

If your customer has a loan from you, you can check out this article to learn how to track it: Track customer loans in QuickBooks Online.

Moreover, I’m excited to introduce the QuickBooks Live Expert Assisted team of experienced professionals ready to help you manage your finances and provide support tailored to your business needs.

If you have any follow-up questions about enabling the Financing feature or need further clarification, don’t hesitate to share them below. I’ll ensure to respond promptly and guide you through the process step by step. Let me know how I can assist you further.