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Iryna-Ruda
Level 1

Creating an invoice, but ‘Save and Close’ is grayed out. Error: ‘Problem loading late fees’, though late fees are off. Any fix?

I’ve tried the following troubleshooting steps: • Checked that all required invoice fields are filled. • Verified that late fees are disabled in Settings > Account and Settings > Sales. • Cleared my browser cache and tried a different browser. • Restarted QuickBooks and attempted to create a new invoice. Despite these efforts, the issue persists. Has anyone encountered this before, or is there a way to fix it?

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