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Replying to:
Jeff_S
QuickBooks Team

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I understand how challenging it can be to not be able to print an invoice based on your preferences, @esal22. Let me provide you with some troubleshooting for this one.

 

I recommend checking out this article for some troubleshooting steps on addressing QuickBooks Online printing issues in Windows browsers. It’s a great resource to guide you through common fixes: Fix QuickBooks Online printing issues on browsers for Windows.

 

However, if the issue persists after following all the troubleshooting steps, I recommend contacting our QuickBooks live support team. They are equipped to assist you further with a screen-sharing session to help identify why your print results differ from the preview.

 

Here's how to contact them:

 

  1. Open your QuickBooks account using your web browser.
  2. Head to the Help icon, then the Search tab.
  3. Enter Contact US in the search box.
  4. Click Contact Us.
  5. Pick the Chat or Callback option.
     


Additionally, refer to this article if you want to print multiple invoices in the future: Email or print multiple sales forms in QuickBooks Online.

 

If you need further assistance with managing your sales forms, just click the reply button. I'm always here to help.

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