I AM ABOUT FED UP WITH QUICKBOOKS.

NO WAY TO GET IN TOUCH WITH SOMEONE WHO CAN ACUTALLY HELP ME.  MY REFUND IS STILL PENDING AND YOUR EMAIL STATES THAT THE FULL AMOUNT WILL BE FOR ALMOST 1/4TH OF WHAT THE ACTUAL AMOUNT IS OWED.

WHY IS IT THAT I WAS CHARGED FOR A SERVICE WHICH I HAD CANCELLED OVER THE PHONE WITH YOUR CUSTOMER SERVICE 3 HOURS PRIOR???

I NEED ACTUAL CUSTOMER SUPPORT THAT HAS THE AUTHORITY TO HELP