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Buy nowAgree - having the same issues. It is so frustrating that Intuit has such terrible issues with core service offerings. If they aren't going to support the QBO desktop app, or make the functionality work consistently, then they should just abandon it and tell users as such. Instead, they appear to have no actual product management, use junior developers to make updates, perform no testing, provide no outreach about problems that are obviously occurring for multiple users, etc. This Company has a market capitalization of $168B, and they can't even support one of their two core products. It is so frustrating that they use their lack of competition as an excuse to spend as little as possible to actually make their products useful for users.