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Replying to:
MariaSoledadG
QuickBooks Team

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Thank you for taking the time to troubleshoot the issue. This error happens when you're using the QuickBooks Desktop version. I'm here to help you sort this out. liquor2005.

 

Error code 3181 means you've reached the items in your QuickBooks version, while error code 140014 indicates QuickBooks POS cannot access the QuickBooks company file and has issues with syncing.

 

Since you're still getting the 3181 error after purging your company file and even deleting some of your data, you can use the Verify and Rebuild Data tool to fix this issue. This identifies the most common issues and helps rebuild your file to resolve the error.

 

To verify, follow the steps provided below: 

 

  1. Go to Window, then select Close All.
  2. Go to File, then select Utilities.
  3. Select Verify Data.

 

To rebuild data:

 

  1. Navigate to File, then select Utilities, and then choose Rebuild Data.
  2. QuickBooks will prompt you to create a backup of your company file before proceeding. Click OK. A backup is required before you can rebuild.
  3. Choose a location to save your backup and click OK. Don’t replace another backup file. Ensure you don’t overwrite an existing backup; instead, enter a unique name in the File name field and select Save.
  4. Select OK when you get the message Rebuild has completed.
  5. Go to File, select Utilities, then select Verify Data again to check for additional damage

 

On the other hand, you can also download and install the QuickBooks Tool Hub to resolve the 140014 error when using QuickBooks Desktop in Windows. This will help with your file access and connectivity issues. Here's how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.6.0.8) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've previously installed Tool Hub, you can find out which version you have by selecting the Home tab. The version will be at the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.

To give you detailed steps about the process, I've added these articles for more information:

 

 

Furthermore, you may want to reference this article for guidance on addressing any issues or resolving common problems in QuickBooks: Unrecoverable Error in QuickBooks Desktop.

 

If you have any other questions or concerns when using POS or anything about your customers, vendors, or items data, let me know. I'm always here to assist you further.

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