I appreciate the detail you’ve provided about the issues you’re encountering when printing or downloading these documents. I know it's essential you have access to all necessary information and am here to help resolve this matter so that your documents include both columns as required, Slevy7.
 

It's possible the reason why the column did not appear is because you made modifications to the template after you had already created the estimate and progress invoice. Please be aware that any changes made to the template will only be reflected in new transactions created thereafter.
 

To prevent this issue, check that you selected the necessary columns. If any discrepancies arise, delete or recreate the entries and make sure to pick the appropriate template before finalizing and saving your estimate and progress invoice.

Please see the attached screenshot below:


In addition, this material can guide you in recording and receiving payments online in QBO: Receive and process payments in QuickBooks Online with QuickBooks Payments.
 

If you have any further questions or require additional assistance, please feel free to reach out. We're here to help ensure that your dealings with estimates and progress invoices are as smooth and error-free as possible. Have a good one!