It is very sweet of you to offer me instructions regarding how to contact Quickbooks by phone as if I haven't been working with y'all for 15ish years and haven't already done all that oh 1000 time before, including each of the past three months trying to get this issue resolved.  Each time, I get some 1st tier rep who wants me to start at the beginning, doesn't completely understand the application, starts reading the documentation to me, wants to see me do it online, puts me on hold while they go have a smoke, and nothing is accomplished.  The only difference is that today, as I mentioned, she demanded to speak with the business owner first, which I can only assume was code for I know nothing about BillPay so this is how I can get you to hang up.