I can imagine how these hiccups with your vendor payments can cause delays, especially after dealing with it for a while, @cchills. I understand that you've contacted live support multiple times. It's best to continue with them to delve deeper into the details and get everything back on track quickly. They only have the tools and expertise to resolve this issue.

If you have your previous case number, please provide it to the support representative. This will help them thoroughly review your case and provide you with detailed set of steps. Here’s how to contact them:

1. Go to the Help (?) option.
2. Select the Search tab.
3. Click on Contact Us.
   
4. Choose Ask about something else.
   
5. Pick Chat with us, Schedule appointment, and Have us call you.
   

I'm adding these articles for answers to frequently asked questions about Online Bill Pay.

• Learn about QuickBooks Bill Pay for QuickBooks Online
• QuickBooks Bill Pay explained: How it works, benefits, and setup.

Moreover, I'll provide this resource for future use that offers step-by-step instructions to help you review and manage your downloaded transactions in QuickBooks: Categorize online bank transactions.

We truly value your business and want to ensure that you can manage your vendor bill payment smoothly moving forward. If you need any further assistance or other questions, please don’t hesitate to reach out. We're here to help you.