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Hi, everyone.
We've rolled out a new release that can fix the display issue of your memorized reports. Let me share the specifics to correct the customization settings and show the correct columns on your record.
First, ensure to update your QuickBooks Desktop version again to the latest release. Follow the steps below:
- Go to the Help icon and select Update QuickBooks Desktop.
- Select the Update Now tab, then Get Updates.
- Click OK, then Close.
After that, navigate to the File menu to select Exit or click the X icon to close your company file.
Next, restart your computer to reboot and sync the new release components properly. Once done, reopen your QuickBooks Desktop company file.
I'm adding this article for more troubleshooting steps for reports opening unintended results: Fix memorized reports that open with unexpected results.
Furthermore, check out this reference to send reports regularly at recurring times: Set up and modify Scheduled Reports.
Should you run into further problems, please comment below. We're committed to ensuring a smooth experience. If you need additional guidance on personalizing reports, we'll be here to assist you.