Well that explains why I can't type anything in my chat window.  My file is stored on a server here in the office so it doesn't sound like a cloud issue.  I tried yesterday and today to do the chat several times and couldn't get anything to show up.  Just loving how this issue keeps getting better.  Did you see their "Fix"?  Below is what I found. We're going to have to recreate our memorized reports.

1. Back up the QuickBooks company file.
2. From the Reports menu, select Memorized Reports > Memorized Report List.
3. From the Memorized Report dropdown arrow, select New Group.
4. Enter Z Do Not Use in the Name field, then OK.
5. Move all the reports that do not work to that group:
   1. Right-click an affected report, then select Edit Memorized Report.
   2. Select the Save in Memorized Report Group checkbox.
   3. From the Save in Memorized Report Group dropdown arrow, select Z Do Not Use.
   4. Repeat for all affected memorized reports.
6. Create 15 to 20 new memorized reports and save them in the Z Do Not Use group.
   Note: The new reports should occupy the damaged slots in the Memorized Report List. The number of reports required varies by file.
7. Select the Memorized Report > Re-sort List > OK on the message that follows.
8. Close and reopen QuickBooks.
9. Recreate and memorize the reports you need.