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arcelectric
Level 4

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Oh lord, I just restarted QB and got the message with the link to the "fix".  You're not joking!  They really want us to RECREATE our damaged reports!!! Below is what they call a solution to their screw up.  Unbelievable!

I can't even start the process because the backup has to be done in Single User Mode.  It's normal business hours here and I have employees logged in working with customers.  I can't just shut us down for the time it takes to run a backup (in case this doesn't work) Rebuild Data, Verify Data and run another backup

 

 

  1. Back up the QuickBooks company file.
  2. From the Reports menu, select Memorized Reports > Memorized Report List.
  3. From the Memorized Report dropdown arrow, select New Group.
  4. Enter Z Do Not Use in the Name field, then OK.
  5. Move all the reports that do not work to that group:
    1. Right-click an affected report, then select Edit Memorized Report.
    2. Select the Save in Memorized Report Group checkbox.
    3. From the Save in Memorized Report Group dropdown arrow, select Z Do Not Use.
    4. Repeat for all affected memorized reports.
  6. Create 15 to 20 new memorized reports and save them in the Z Do Not Use group.
    Note: The new reports should occupy the damaged slots in the Memorized Report List. The number of reports required varies by file.
  7. Select the Memorized Report > Re-sort List > OK on the message that follows.
  8. Close and reopen QuickBooks.
  9. Recreate and memorize the reports you need.
 
 

 

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