Most of us have been using this software for years and by now already know to verify and rebuild at the first sign of an issue.  Of course we also know it NEVER fixes anything.  It's a waste of time but it makes Intuit feel like they are actually giving us some kind of sound tech advice while they quietly panic over a screw up so massive!  This is one of the biggest Muck Ups I've experienced in over 20 years using QB.  I have 27 custom memorized reports that are messed up.  Most of these reports were created YEARS ago, took hours to create and I use them on a regular basis.  At this point, do we all say screw it and attempt to re-create or re-format our custom reports and risk losing those if and/or when the update to fix this mess gets released?  I'm not spending hours after my business closes on the phone with someone I can't understand (sorry, but true) to do things I've already tried once with no success.  Intuit should be reaching out via email to all QB customers informing them they are aware of a serious glitch in the R13P update.  Heck, maybe even pull the update completely for anyone who hasn't downloaded it yet to save them the headache.  This is not being handled very well at all.  WE shouldn't have to call them when there is literally nothing they can do because their update is at fault. This is an Intuit Forum and they have people on here answering posts so they ALREADY KNOW there is a major problem.  Don't make your customers waste time calling to be put on some "list" of R13P update screw ups.  YOU KNOW EVERYONE THAT UPDATED IS AFFECTED.  BOTTOM LINE!