I just had the worst experience with customer support. The guy told me that I should not use the app and 6 months ago I was told otherwise. He told me that a lot of things have changed in 6 months and that Microsoft is to blame. He ended up raising his voice at me. I think that they forget who is paying their salary. I am getting tired of this product, I have had several bad experiences and I feel that it is not ok to be treated that way when you pay the bill