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brainoffice
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NOT FIXABLE??? I have to correct a 1099's payee name and followed Quickbooks instructional video. Well, the 1099s are "accepted" by the IRS but the "correct" button is missing. Instead, it just says "view" which allows me to view the incorrect 1099. I called Quickbooks and they said someone will call me back (not fix it, but return my call) in 2 days and that the IRS is catching up on tax filings which is why the "correct" button doesn't show. What a load of bull! It reads "accepted" from the IRS! She kept reading the same line over and over to me. She said she IS technical support and there is no next level of tech support. Furthermore, a supervisor will tell me the exact same thing she did. Useless. Very polite, but useless. She kept repeating "you don't have to worry". Um, yes I do. She kept saying this problem will be fixed in 2-3 weeks. WEEKS! This is unbelievable. Anyone run into this issue? And get it fixed?

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