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Replying to:
ZackE
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Thanks for joining this thread, kimlef. I appreciate your detailed information.

 

QuickBooks Desktop (QBDT) Pro 2024 subscriptions are currently supported by Intuit and not yet being discontinued. When discontinuation occurs, Intuit will notify you in advance (through email, in-product notifications, the mail, and our website).

 

With this said, your QBDT Pro 2024 software is currently fully supported by Intuit.

 

To verify my understanding, could you explain how Intuit has turned off your QBDT Pro 2024 subscription? Any screenshots you can provide will help me to better understand what you're encountering.

 

In regard to being grandfathered into a QBDT Pro 2024 subscription, can you confirm to me who informed you of this (an agent here in the Community, our chat/phone support team, or etc.)?

 

I've also included a detailed resource about Intuit's official service discontinuation policy which may come in handy moving forward: QuickBooks service discontinuation policy

 

I'll be looking forward to your reply. Have a wonderful Wednesday!

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