Thanks for keeping us updated, alexsupertramp. We aim to resolve this issue and enhance the performance of QuickBooks during bank reconciliations.
I can also see from the previous responses that all possible troubleshooting steps to address this matter have already been shared. These include using the QuickBooks Tool Hub and mapping network drives.
In this case, it is best to contact our Technical Support Team via chat or by phone channels. They can take a closer look at your company file to identify the reasons behind the significant speed differences when using QuickBooks on a mapped drive compared to using it on an IP address.
Here's how to reach out to them:
- Go to the Help menu and select QuickBooks Desktop Help.
- Click Contact Us at the bottom of the screen.
- Give a brief description of your issue, then select Continue.
- Sign in to your account and select Continue with my account.
- We'll email you a single-use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use, and then click Continue.
- Choose between Chat or Callback.
To help you navigate processing reconciliations and using QuickBooks in a multi-user environment, I have gathered some key resources for your reference:
Remember, you have a strong support system available. The Community is here to provide assistance, answer your questions, and offer additional guidance. We are ready and eager to help with any QuickBooks-related concerns.
